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Add A Bike Policies

Making A Purchase 

Making a purchase could not be easier. Click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.
We accept Visa, Mastercard, or Discover credit card payment.

You may give us your credit card information by phone, or the Internet.

 From outside North America, we accept bank wires, and there is a $20.00 [ U.S.] bank fee. We will e-mail you the exact amount due including shipping and the bank fee. We ship upon receipt of the funds.

 

Shipping And Handling 

The price of the carriers usually include shipping [ domestic ground ]. If not, it will be plainly stated and you will be given exact shipping charges prior to any purchase.

Shipping Damage - Inspect all packages for damage (in the drivers presence if possible), immediately upon receipt. Have the driver note any damages on the shipping documents before signing for them. If undetected damage is discovered after the driver has gone, notify the carrier immediately so that they may inspect the package. Be sure to retain all packaging. Please call  Motorcycle-carriers.net at  1 561 627-5497  or e-mail us so that we may assist with the damage claim.

 

Delivery Schedule 

We will normally send your order to you within 24 hours right from the factory.

Return Policy

Motorcycle-carriers.net will allow a return on products that are in new condition and are in the original packaging. "New condition" means that the product has not been used. Customers must call 1 561 627-5497 for a Return Authorization  (RA) BEFORE shipping the product back to us. Return shipping and insurance charges are the responsibility of the customer. Any merchandise returned without a RA or any merchandise returned freight collect is subject to be refused.
 All returned merchandise is subject to a 15% restocking fee. Any actual shipping cost incurred by Motorcycle-carriers.net in the original delivery of the merchandise to the customer, included as part of the original total purchase price , will also be deducted from refunds.

Back Orders

Not a problem, you are buying factory direct.

Tax Charges

For orders made in Florida, a 6% sales tax is added. 

Credit Card Security

 
We know of no documented cases of credit card fraud using our shopping system over the Internet. As we call every customer, before we process the order, we can take your credit card information at that time, if you prefer.

Guarantee
 
The carriers carry a lifetime warranty on materials and workmanship. Products that fail within this period will be repaired or replaced at our discretion. Operation of the products contrary to their intended use is considered abuse and is not covered by warranty. If warranted repair requires only the replacement of a part, and customer is comfortable with replacing the part themselves, we will ship the part to the customer. If warranted repair requires more than simple part replacement, the product would need to be returned to us for warranty service. It is the customer's responsibility to return the product to us for warranty service, however, we will pay for return shipping back to the customer upon completion of warranted repair.

 

Reaching Us
 
If you need to reach us, please email us at sales@motorcycle-carriers.net, or you can call us at 1 561 627-5497

Privacy Policy
 
We do not disclose buyers information to anybody / anytime..

 

 

 

Motorcycle
Carriers.Net

Factory Direct
Customer Service

888 572-7959



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