Add A Bike Policies
Making A
Purchase
Making a purchase could not be easier. Click on
"Order" and you will be asked for a few details that we need
to be able to satisfy the order. We
accept Visa, Mastercard, or Discover credit card payment.
You may
give us your credit card information by phone, or the Internet.
From outside North America, we accept bank wires, and there is a
$20.00 [ U.S.] bank fee. We will e-mail you the exact amount due
including shipping and the bank fee. We ship upon receipt of the funds.
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Shipping
And Handling
The price of the carriers usually include shipping [
domestic ground ]. If not, it will be plainly stated and you will be
given exact shipping charges prior to any purchase.
Shipping
Damage - Inspect all packages for damage (in the drivers presence if
possible), immediately upon receipt. Have the driver note any damages on
the shipping documents before signing for them. If undetected damage is
discovered after the driver has gone, notify the carrier immediately so
that they may inspect the package. Be sure to retain all packaging.
Please call Motorcycle-carriers.net at 1 561 627-5497
or e-mail us so that we may assist with the damage claim.
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Delivery
Schedule
We will normally send your order to you within 24
hours right from the factory.
Return
Policy
Motorcycle-carriers.net will allow a return on
products that are in new condition and are in the original packaging.
"New condition" means that the product has not been used.
Customers must call 1 561 627-5497 for a Return Authorization
(RA) BEFORE shipping the product back to us. Return shipping and
insurance charges are the responsibility of the customer. Any
merchandise returned without a RA or any merchandise returned freight
collect is subject to be refused.
All
returned merchandise is subject to a 15% restocking fee. Any actual
shipping cost incurred by Motorcycle-carriers.net in the original delivery
of the merchandise to the customer, included as part of the original
total purchase price , will also be deducted from refunds.
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Back
Orders
Not a problem, you are buying factory direct.
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Tax
Charges
For orders made in Florida, a 6% sales tax is added.
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Credit
Card Security
We know
of no documented cases of credit card fraud using our shopping system
over the Internet. As we call every customer, before we process the
order, we can take your credit card information at that time, if you
prefer.
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Guarantee
The carriers carry a lifetime
warranty on materials and workmanship.
Products that fail within this period will be repaired or replaced at
our discretion. Operation of the products contrary to their intended use
is considered abuse and is not covered by warranty. If warranted repair
requires only the replacement of a part, and customer is comfortable
with replacing the part themselves, we will ship the part to the
customer. If warranted repair requires more than simple part
replacement, the product would need to be returned to us for warranty
service. It is the customer's responsibility to return the product to us
for warranty service, however, we will pay for return shipping back to
the customer upon completion of warranted repair.
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Reaching
Us
If you need to reach us, please email us at
sales@motorcycle-carriers.net, or you can call us at 1 561 627-5497
.
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Privacy
Policy
We do not disclose buyers information to
anybody / anytime..
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Motorcycle
Carriers.Net
Factory Direct
Customer Service
888 572-7959
Click Picture
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